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markupcloud

Frequently Asked Questions

Here you would find general answers for all your questions regarding the services offered on Markupcloud website.

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What do you mean by PSD to HTML conversion services?

PSD to HTML/XHTML/CSS conversion is on of the service in which we at Markupcloud transform your designs created in Photoshop or Illustrator and available in *.PSD, *.AI, *.JPG, *.JPEG, *.PNG or any other common format, to W3C validated HTML/XHTML codes. Our service includes conversion of design in HTML/XHTML/HTML5 and related CSS with complete validations, cross browser compatibility with other benefits.

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What type of services are included in the packages offered on your website?

The cost listed on our order page cover default base items. Like In Markup services, you will get XHTML 1.0 Transitional / HTML 4.0.1, Browser compatibility, W3C valid markup along with Free Dreamweaver Compatibility, Rolll Overs, Dynamic Menu and Light box implementation. Where in with orders for CMS implementation we create themes from HTML we have converted using the options you selected. Along with above mentioned default service of mark up, we further extend our service with implementation of design compatibility, theme files creation in desired format and ability to install multiple add-ons on your set up. If you choose for theme files only along with specific plugins (or addons) we assume that you have your CMS set up and once you will complete your theme installation, we will be provided the CMS set up to install the plugins or addons.

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What is your project delivery time?

We at Markupcloud understand the value of time and ensure that all the projects are delivered on scheduled time. Our team usually delivers first coded page within 8 to 24 working hours based on complexity of pages. Majority of orders are placed, according to the time lines chosen by the clients.

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Are your conversions SEO compatible?

Yes, the PSD to HTML/CSS conversion designs created by us are SEO friendly. We strictly follow the structure recommended for HTML based, on Page SEO process. The modified designs are integrated with these SEO semantics to boost the online traffic.

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Do you offer any discounts?

We offer discounts upto 50% on inner pages and bulk orders as well. Once we investigate your designs properly and know your requirements, we can make the most possible deductions. The discounts are generally offered in sync with the business you owe. We always welcome those clients who want to work in collaboration with us and want to establish a long term opportunities. You can also contact us for more details.

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Do you welcome the changes for the completed markups?

The changes are always welcomed from the client's side. Depending on the types of changes, you advise, the action will be ensued instantly. In case, the modifications demand great deal of efforts then they will be commended separately. We in fact will continue to provide you the services even after the completion of services.

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Is signing the NDA on my terms and conditions acceptable to you?

We are committed to our words that our team or any member of the organization will not disclose any information about your project publicly. But in case, you want us to sign up some NDA on your terms and conditions then we may need sometime in the decision making process. To sign any non disclosure agreement with you, we have to invest sometime in understanding the clauses set by you and later on will give our decisions accordingly. You have to send the signed NDA documents through mail and afterwards, we will let you know whether we can move ahead for the collaboration or not. We at Markupcloud have our own NDA as well, which you can avail anytime by contacting us.

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Can I review your work samples first?

Yes, you can go through our online portfolio where we have showcased our best delivered work samples. By looking at these samples, you can get clear idea about our procedures, techniques, technology and parameters; we have adhered to while developing the markups. If you wish get more details about our work, we encourage you to contact us on our phone numbers or using contact us form.

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What other services do you offer than just creating markups?

Yes, we do offer additional services pertinent to web designing and development. Our project associates will keep on assisting you throughout the development phase. If in case, you have any queries, issues or requirements then all of them will be quickly addressed.

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Are you available 24x7?

The teams deployed at Markupcloud have fixed working hours. The experienced developers make their full attempt in delivering the tasks within the stipulated time frames. But in case of quick delivery or any urgency , we do accept orders and inquiries on 24X7 days. We are open to work during the weekends on client's demand as well.

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How are hand-coded HTML markups better than other patterns?

Yes the hand coded markups are more qualitative in comparison to those created by the use of software. These accurately hand coded Markups are created on the standardized patterns which makes them readable, cross-browser compatible and W3C compliant as well.

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Do you also re-convert the website?

If you want to re-convert your existing site then you have to provide us with the local HTML version or the source code of the site. Through this process, we will be able to access the web pages from any of the current location. While forwarding all these details, you should also provide us the information regarding the compatibility of old web pages with different types of web browsers. The screen shot of the web pages will also be helpful in tracking the real look of the web site. If you are interested to add any additional functionality then you may have to contact us for the same purpose.

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Does your team also work on JavaScipt, AJAX and/or PHP?

Yes, we have an experienced team of JavaScript, AJAX and PHP developers. By just specifying the functionalities, features and ideas, we will be able to commence work on your project on the dedicated frameworks. For delivering customized websites, we will provide you the separate quotes.

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Do you support ASP.NET/SQL platform?

Yes, we provide ASP.NET services of different scales. If you want to develop your site on the ASP.NET platform then along with conversions services, we will also provide you the ASP.NET services.

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Do you offer custom PSD designing services for new websites?

Yes, we do offer PSD design services, our experienced design professionals will create designs for you. To avail the design services you need to contact us separately using contact form and one of our executive will be in touch with you to receive further information to provide you best fit solution and quote.

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Do you also offer code cleaning and improvement of existing pages?

Yes, we do provide code cleaning and improvement of existing pages. We guarantee that services offered here are of highest quality and all the erroneous areas of the codes will be taken care off. The teams at our company perform proper code investigation and all the tasks are performed up to the full satisfaction of the clients.

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Do you offer compatibility with Mobile devices?

Yes, we surely provide compatibility of your markup with all mobile devices including iPhone, iPad, Android, Smartphones as well as Tabletss. You just need to select the "Mobile Device Compatibility" option on the order page while placing your order.

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What if I am not satisfied? Will I get my money refunded?

We do our best to keep each one of our clients satisfied. Even then if any mistake tends to happen at our end, we would refund your money, in regard to the status of the problem and the project.

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Who will have the rights over the code?

You will own all the rights to use and modify the code we provide.

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What about the Privacy policy?

Your privacy is our priority. The designs and files provided by you to us are kept with our team and not used further. We reference your website only after we get permission from you. To ensure more privacy, you can also sign our Non-Disclosure Agreement.

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How do you accept payments?

The customers can also make direct payments through credit cards and Paypal on our website. All the credit cards carrying logo configuration of Visa, MasterCard, Discover, American Express and Dinners Club are accepted by us.

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What steps should I take further to get the work started on the project?

You can visit our order now page and add relevant specifications about your Markup requirement. Details such as advance options, layout options, CMS implementations or any other specifications alike are required to be included while filling an order form on our website. These details are necessary to be mentioned while placing the final order. By taking a close note of the mentioned specifications, our team will be able to deliver you with expected project quality.

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I need a custom quote, how can I get it?

You need to fill the contact information, so that we can communicate and provide you the cost details. Once you will fill the contact form, the project manager at our company will analyze your requirement and after doing its proper analysis, you will be provided with the best fit solution for budget and timelines. The complexity or simplicity of the project will depend upon the type of platform or framework you choose for the project.

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What if my project is not completed within the set timeframe?

We have such a perfect project delivery system which has always been instrumental in doing the timely delivery of the tasks. The delays although do occur on various occasions when there is a communication vacuum, late payment or some technical failures. Our team commits to deliver the project within the set deadlines and to meet this purpose, they instill their best efforts in the right directions. The clients if any time counter some major issues regarding the project then they can feel free to contact us through e -mails, Skype. The customers can also contact us by audio conferencing or phone in call.

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Do you provide installation support?

Yes, our team specializes in the remote installations of themes. To perform this process, the clients should fulfill the following requirements which are as follows:

  • HTTP link to the server folder
  • PHPMyAdmin access
  • FTP access (host, login, password)
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Can you create a customized CMS?

Yes, we do provide the CMS implementations which in general include WordPress, Joomla Drupal and Magento. If you are specifically looking for custom developed CMS then you need to contact us separately and provide us all the vital information. Our executive will provide you best fit solution, budget and timeline.

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Is it possible for you to extend the CMS functionality?

Yes, you can choose Plugins, Modules, Components or Extensions listed on our order page. Along with selected addon, we do remit extra functionalities on your demand and specifications provided by you.

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Does services like creation of custom theme, also included in the package?

We need you to provide us with your markup, which our team will be examining to identify the potential to create theme out of it. After completing the review process our executive will provide you further information regarding the same.

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Is it possible for you to develop a CMS theme after its markup creation?

Yes, We can develop a CMS theme out of your Markup. If you already have Markup contact us using our contact page, skype or mail. We can also develop CMS theme after completion of Markup you can visit order page for more details.