Congrats! You have fostered your business well with WordPress. It must be a memorable experience for you. Every business person envisions about passing through the stage of WordPress adoption to kick-start his or her business and reach on to the level of installing CRM for managing giant customer base.
The adoption of an exclusive customer relationship management becomes necessary in case of big customer base. Modern customers take their sellers as friends or acquaintances and expect the same from them. Therefore, it becomes essential to incorporate exclusive customer relationship management applications. Some paid applications are available in market but you can avail a free application from WordPress.
WordPress has come with an innovative open-source customer relationship management application that can be installed with blog. Business organization can configure this application with their WP sites to enable CRM settings in their website. This plugin is compatible with 3.0 or above version of WordPress CMS tool. It can be applied to manage your customer, vendors, and business partnerâs contact details.
Key Features of This Plugin
There are numerous features in this freely available CRM Plugin. You can integrate it directly with your website. This application will help you in containing the data of your customers such as their phone numbers, company name, address, alternate numbers, and mail ids. In addition, it will also keep track of their overall business transactions, efforts, outputs, and other results regarding each customer.
You can create new users to work on your CRM tool. Your in-house CRM professionals will be able to add new customers, sort customers based on their transactions or business dealings. Considerably, you can also create new attributes to add custom user details. Moreover, it has the feature to represent dynamic charts with special attributes and quantifiable data.
You can export the complete details of your customers. It will also help you in creating shortcode forms and managing contact Messages. Further, you can track the activities of your customers. It will also allow to add other Plugins with this one.
It will be an intelligent decision to incorporate customer relationship management application of WordPress. You WordPress website control panel will be the backend environment of your CRM tool.